WORST SERVICE EVER FROM GETSAVVI
I have been in contact with Getsavvi agents since 12th Feb requested for removal of Unlimited option for dentistry and Optometrist they didnt and got a call on 24/25th Feb that since billing is out they cant they will do next month which is March. Got a call from Sukayna yesterday saying they havent done it will be done May. Since Feb its the same thing. she promised to give me feedback and never till now. Please sort out this issue
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Getsavvi Health's replyOfficial
25 Mar 2021, 13:08Good day Brian Nyahombwe,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via telephone.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via telephone.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
Getsavvi Health's reply25 Mar 2021, 13:08
Official
Good day Brian Nyahombwe,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via telephone.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via telephone.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team