JH
Juan H

1 reviews | Active since Jul 2019

24 Jul 2019, 11:05

WORST SERVICE

After being in a motorcycle accident a week ago, I am still waiting to hear back from this company. Just as most insurance companies, they are keen and eager to take payment from you. However, when the time comes for them to deliver on their promises, they are near impossible to contact.

I have left multiple messages, sent multiple emails and requested numerous call me backs and yet have to hear from them.

I would not recommend this company to anyone. After the first and last bad experience with this company, I will most definitely be taking my business elsewhere.

I should have known the service was going to be awful when I realized that they could not even spell my surname correctly.

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Replies (1)
Getsavvi Health
Getsavvi Health's reply24 Jul 2019, 14:25
Official
 Good day Juan,
 Thank you for posting and advising us of the problem you have been experiencing. 

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP. 
We will be in touch today, as soon as the necessary investigations have been done. 
Regards, 
Fabian Williams