FH
Francois H

1 reviews | Active since Mar 2009

31 Jan 2017, 09:38

Worse service ever! Unbelievable!!!!

<p>DO what you promise to do. Up to now i have only had trouble</p> <p>I have not received my card and welcome pack,<br />There was no debit order on my account for January <br />I get promised stuff like tracking numbers and does not get followed up.<br />I get no straight answers why i cannot login to your client portal<br />I had to deal with rude consultant whenever you feel like phoning after i complain everywhere</p>

0
Replies (2)
Getsavvi Health
Getsavvi Health's reply31 Jan 2017, 10:22
Official

Good day,

Thank you for posting and advising us of the problem you have been experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.

We will be in touch as soon as the necessary investigations have been done.

Ref:GS-Comp184

Kind Regards,

Fabian Williams

FH
Francois H's update02 Feb 2017, 14:29
Reviewer Update

Disgusted yet again. Now all of a sudden my account is suspended due to non payment??

What amount and what day?? You guys are really messing this up and looks like it will be going to the onbutsman soon