ZC
Zandre C
1 reviews | Active since Jun 2019
24 Jun 2019, 09:50
Worse service EVER!!
I am not one to publicly complain about a company but Get Savvi Health deserves this bad review. Every month they want timeliness payments without any hassle but cannot do the job for which they are being paid for. You know its BAD when you have to call every week to determine what is happening on their side. Month to month claims have not be processed from a service done 3/4 months back already , while being harassed by the service provider because the fund will not do its job. Sick & tired of this Medical fund and their money making schemes. If you have choice please join any other medical, get savvi is not the one for you.
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Replies (1)Getsavvi Health's replyOfficial
12 Jul 2019, 17:01 Good day Zandre,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform.
Once again, please accept our apologies for the service that you have received.
Thank you for your continued support.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform.
Once again, please accept our apologies for the service that you have received.
Thank you for your continued support.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Getsavvi Health's reply12 Jul 2019, 17:01
Official
Good day Zandre,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform.
Once again, please accept our apologies for the service that you have received.
Thank you for your continued support.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform.
Once again, please accept our apologies for the service that you have received.
Thank you for your continued support.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
