1 reviews | Active since Mar 2009
WE ARE AT WAR AGAIN
<p>Good day GETSAVVI</p> <p>You are health insurance but you cause more harm than good,</p> <p>I was just called by my doctor's office. DR Slabbert in Witpoortjie Ref ********** ********** 64<br />The were told by your claims department that i have terminated my pilocy at the end of February. And now i am liable to pay that amount.</p> <p>NOW</p> <p>What am i paying my pilocy with you guys for?? And i had emergency dentistry done. Will this be all declined too??</p> <p>I had a courtesy call in this week and all seemed fine and now this??</p> <p>I AM FED UP WITH THIS BAD SERVICE!!</p> <p>I have a good mind in asking ALL my contribution back so that i rather join another service as you guys have been a traitor since the very start and i cannot comprehend the anger you put me through. with the phone calls and all the correspondence.</p> <p>I am beyond this.</p> <p>Then i cannot login to the website AGAIN so that i can have a look.. This is utter BS and i am really at the point of taking the legal steps i have been warning about.</p>
Good day Francois,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Good day Francois,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
