1 reviews | Active since Jun 2018
Unsatisfactory
Still waiting for my membership pack and cards 4months!!! We have been members for 4months now. I had to use my membership number to see a doc with my sick child - hoping the bill doesn't get reverted to me;;!! Had to pay over a R1000 cash on meds because the pharmacy wanted the card and not the member number - hoping they accept my claim!!!!
Good day Priscilla,
Thank you for your feedback.
We apologise for the experience you have had with us and would like to advise you that we have embarked on an internal investigation in order to resolve your concerns. We will be interacting with you shortly via telephone/email correspondence to provide you with feedback.
Be assured of our commitment to providing you with feedback and resolving your concerns.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Best regards,
Good day Priscilla,
Thank you for your feedback.
We apologise for the experience you have had with us and would like to advise you that we have embarked on an internal investigation in order to resolve your concerns. We will be interacting with you shortly via telephone/email correspondence to provide you with feedback.
Be assured of our commitment to providing you with feedback and resolving your concerns.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Best regards,
Good day Priscilla,
We have tried contacting you on the number provided as well has what we have on our system, however, we were not able to make contact as yet.
Could you please provide me with your contact details.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Best regards,
Good day Priscilla,
We have tried contacting you on the number provided as well has what we have on our system, however, we were not able to make contact as yet.
Could you please provide me with your contact details.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Best regards,