1 reviews | Active since Jun 2012
Unhappy with Getsavvi's services
We are very unhappy with the services.
First of all, my husband had an emergency & had to be taken to hospital, the call centre said sorry they do not cover hospitalization, unless it's an emergency, apparently a bleeding stomach is not an emergency. Then when the doctor's bill came, they only paid for the one visit, where they clearly state we have unlimited visits. When I queried it, I got this message to say that it is to prevent people from abusing the medical insurance. We only visited 2 doctor's. WHERE IS THIS ABUSE?! They don't pay for x-rays. What do they pay for?!
This is a complete **** to use & abuse people's money. Nothing they say to clients, when they sign up, is true. The lady that helped me to sign up, never told me we had a 4 month waiting period either.
Thank you for posting and advising us of the problem you have been experiencing. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.
We will be in touch as soon as the necessary investigations have been done.
Regards,
Fabian Williams
Thank you for posting and advising us of the problem you have been experiencing. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.
We will be in touch as soon as the necessary investigations have been done.
Regards,
Fabian Williams
We have been trying to contact you since last week with regards to your review.
We have sent email communication to your email address.
Kind Regards,
Fabian Williams
We have been trying to contact you since last week with regards to your review.
We have sent email communication to your email address.
Kind Regards,
Fabian Williams
