NN
Nontando N

1 reviews | Active since Feb 2017

22 Oct 2019, 07:48

Unhappy with chronic claim

I am happy with everything up until I go for blood each every 6 month I pay ridiculous amount on viral load, you say you paying for chronic each and every 6 month its a must for me to check my cd4 and viral load but that money i have to pay out of my own pocket. I am really not happy about this.

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Replies (1)
Getsavvi Health
Getsavvi Health's reply22 Oct 2019, 16:55
Official
 Good day Nontando,
 Thank you for posting and advising us of the problem you have been experiencing. Please accept our apologies for any inconvenience caused.  We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform.  We also confirm that we have escalated your concerns and feedback to the relevant stakeholders. 
 Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***. 
 Kind regards 

Fabian Williams, on behalf of the GetSavvi Customer Service Team