PP
Pamela P
1 reviews | Active since Apr 2019
05 May 2022, 09:33
Top Service and customer care
I have tried medical aid and insurance before ,I had never experienced the quality of service that i have received thus far in just a little over 7mths with this insurance. Contact centers agents assist quite well and explain all processes. Accounts dept can try improve their turn around time and assistance as sometimes i have had to double check when payment would be made but overall keep up the good work.It was the best move i ever made
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Getsavvi Health's replyOfficial
12 May 2022, 13:17Good day Pamela Petersen
Thank you so much for your positive feedback!
We are happy to hear that our staff could assist you when you really needed it. We have ensured that all our management and staff received the feedback which you have sent, the accounts department will work on their turnaround time.
Thank you once again for your continued support.
Please do not hesitate to contact us on *** or via email on *** should you require any further assistance.
Kind regards,
Cecilia Getsavvi Health Team
Thank you so much for your positive feedback!
We are happy to hear that our staff could assist you when you really needed it. We have ensured that all our management and staff received the feedback which you have sent, the accounts department will work on their turnaround time.
Thank you once again for your continued support.
Please do not hesitate to contact us on *** or via email on *** should you require any further assistance.
Kind regards,
Cecilia Getsavvi Health Team
Getsavvi Health's reply12 May 2022, 13:17
Official
Good day Pamela Petersen
Thank you so much for your positive feedback!
We are happy to hear that our staff could assist you when you really needed it. We have ensured that all our management and staff received the feedback which you have sent, the accounts department will work on their turnaround time.
Thank you once again for your continued support.
Please do not hesitate to contact us on *** or via email on *** should you require any further assistance.
Kind regards,
Cecilia Getsavvi Health Team
Thank you so much for your positive feedback!
We are happy to hear that our staff could assist you when you really needed it. We have ensured that all our management and staff received the feedback which you have sent, the accounts department will work on their turnaround time.
Thank you once again for your continued support.
Please do not hesitate to contact us on *** or via email on *** should you require any further assistance.
Kind regards,
Cecilia Getsavvi Health Team