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Amar D
1 reviews | Active since Mar 2014
25 Apr 2025, 17:18
Poor Hospital Stabilization and Accidental Cover
We have been with GetSavvi from 2018.
The hospital cover and emergency stabilization is unfortunately very problematic.
I suffered chest pains and being a Cardiac Patient I rushed to Casualty to investigate and stabilize. Even though my Troponin levels were elevated to 10 it was not high enough of 15 according to them to warrant stabilization. I told them I had taken two Dispirins and that could have helped stabilze the full heart attack. Getsavvi is adamant it was not an emergency and are refusing to pay the casualty stabilization cost.
I cannot in good faith recommend their hospital Plan.
I however cannot fault their day to day plan with GPs.
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Replies (2)0
Replies (2)Getsavvi Health's replyOfficial
29 Apr 2025, 11:41Good day Mr Deonarain
We hereby confirm receipt of your complaint.
We sincerely apologize for any inconvenience you may have experienced.
Kindly note, that the matter is currently being investigated and feedback will be provided via email.
Regards
GetSavvi Health
We hereby confirm receipt of your complaint.
We sincerely apologize for any inconvenience you may have experienced.
Kindly note, that the matter is currently being investigated and feedback will be provided via email.
Regards
GetSavvi Health
Getsavvi Health's reply29 Apr 2025, 11:41
Official
Good day Mr Deonarain
We hereby confirm receipt of your complaint.
We sincerely apologize for any inconvenience you may have experienced.
Kindly note, that the matter is currently being investigated and feedback will be provided via email.
Regards
GetSavvi Health
We hereby confirm receipt of your complaint.
We sincerely apologize for any inconvenience you may have experienced.
Kindly note, that the matter is currently being investigated and feedback will be provided via email.
Regards
GetSavvi Health
Getsavvi Health's replyOfficial
07 May 2025, 15:39 Good day Mr Deonarain
We would like to again sincerely apologise for the delay in response
We would like to again sincerely apologise for the delay in response
Due to the confidentiality of the information provided, we have responded in detail via email.
Should you have any further concerns, please contact us via email or telephone.
Kind Regards
GetSavvi Health
Kind Regards
GetSavvi Health
Getsavvi Health's reply07 May 2025, 15:39
Official
Good day Mr Deonarain
We would like to again sincerely apologise for the delay in response
We would like to again sincerely apologise for the delay in response
Due to the confidentiality of the information provided, we have responded in detail via email.
Should you have any further concerns, please contact us via email or telephone.
Kind Regards
GetSavvi Health
Kind Regards
GetSavvi Health
