Part payment on hospital bill

Item: Getsavvi Health
Rating: 1
Author: Mandla M

I took my daughter to Umhlanga Netcare Hospital Emergency. Gets Savvi approved R7000, but the hospital only charged +-R1600 because my daughter was not seriously injured. Get Savvi only paid about R900. Now I am sitting with a balance of the bill. Joining this policy was the biggest mistake, I rather join the medical scheme and pay little bit extra for good and guaranteed service.

Helpful (0)

Replies (2)

Getsavvi Health's replyOfficial

09 Jun 2023, 13:52

Good day Mandla

We hereby confirm receipt of your complaint.

Kindly note, the matter is currently being investigated and feedback will be provided soon.

Regards
Lesley on behalf of GetSavvi Health

Getsavvi Health's reply09 Jun 2023, 13:52

Official

Good day Mandla

We hereby confirm receipt of your complaint.

Kindly note, the matter is currently being investigated and feedback will be provided soon.

Regards
Lesley on behalf of GetSavvi Health

Getsavvi Health's replyOfficial

09 Jun 2023, 14:03

Good day Mandla

We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.

Due to the confidentiality of the information provided, we have responded with you privately via , email as we cannot locate a policy for you with the mobile number you listed on Hellopeter.

Regards
Lesley on behalf of GetSavvi Health

Getsavvi Health's reply09 Jun 2023, 14:03

Official

Good day Mandla

We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.