1 reviews | Active since Jan 2018
No service
My daughter accidentally cut her hand and needed stiches, we took her netcare greenacres hospital in port elizabeth and we were told that there is no cover, they told us that the cut was bad and needed stiches but could not help because of no cover....im very dissapointed, it seems selling this product and delivering the promise are very differently motivated. I cant believe what just happened, i feel **** to and cheated, this product is not what its made out to be
Good day,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
We will be in touch as soon as the necessary investigations have been done.
Regards,
Fabian Williams
Good day,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
We will be in touch as soon as the necessary investigations have been done.
Regards,
Fabian Williams