NN
Nontobeko N
1 reviews | Active since Jun 2019
18 Jun 2019, 10:57
Network Hospital list
Why is it that you don't show your network hospital list so that a person may know if there any hospitals near to where ever they are. this should be accessible on your website we shouldn't have to phone and be put on hold and then be told of a hospital far from where the person is.
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Getsavvi Health's replyOfficial
12 Jul 2019, 16:46 Good day Nontobeko,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We utilise well-known service providers and we do provide the names on the hospital groups our members can make use of, with saying that, we are not fami**** with every area in South Africa and therefore, it would be easier for members to establish which group of service providing hospitals would be in their surroundings. We will, however, take your request into consideration when responding to hospital related queries in future.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We utilise well-known service providers and we do provide the names on the hospital groups our members can make use of, with saying that, we are not fami**** with every area in South Africa and therefore, it would be easier for members to establish which group of service providing hospitals would be in their surroundings. We will, however, take your request into consideration when responding to hospital related queries in future.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Getsavvi Health's reply12 Jul 2019, 16:46
Official
Good day Nontobeko,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We utilise well-known service providers and we do provide the names on the hospital groups our members can make use of, with saying that, we are not fami**** with every area in South Africa and therefore, it would be easier for members to establish which group of service providing hospitals would be in their surroundings. We will, however, take your request into consideration when responding to hospital related queries in future.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received.
We utilise well-known service providers and we do provide the names on the hospital groups our members can make use of, with saying that, we are not fami**** with every area in South Africa and therefore, it would be easier for members to establish which group of service providing hospitals would be in their surroundings. We will, however, take your request into consideration when responding to hospital related queries in future.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team