JH
Juan H
1 reviews | Active since Jul 2019
01 Feb 2020, 06:18
Negative star reviews aren't possible
I was double debited in December, double debited in January.
After my first time having to claim from this ridiculous company. (Took 6 months of the hospital harassing me, numerous complaints and review's) They settled the account with the hospital.
Now I'm double debited every month.
This service is terrible and I will definitely rather spend the extra money on a more reliable medical scheme than with this company. Pull your F****** heads in and start delivering!!
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Replies (1)
Getsavvi Health's replyOfficial
05 Feb 2020, 16:26Good day Mr Hunt
Thank you for the feedback received.
We sincerely apologise for the inconvenience caused, our number one priority at the moment is resolving the current debit/billing errors and rest assured this will be resolved by the end of the month.
We can confirm that a refund amounting to R1027.00 has been initiated for yourself and will be received by the end of the week.
Once again we apologise for the trouble and corrective actions have been implemented.
Regards
GetSavvi Team
Thank you for the feedback received.
We sincerely apologise for the inconvenience caused, our number one priority at the moment is resolving the current debit/billing errors and rest assured this will be resolved by the end of the month.
We can confirm that a refund amounting to R1027.00 has been initiated for yourself and will be received by the end of the week.
Once again we apologise for the trouble and corrective actions have been implemented.
Regards
GetSavvi Team
Getsavvi Health's reply05 Feb 2020, 16:26
Official
Good day Mr Hunt
Thank you for the feedback received.
We sincerely apologise for the inconvenience caused, our number one priority at the moment is resolving the current debit/billing errors and rest assured this will be resolved by the end of the month.
We can confirm that a refund amounting to R1027.00 has been initiated for yourself and will be received by the end of the week.
Once again we apologise for the trouble and corrective actions have been implemented.
Regards
GetSavvi Team
Thank you for the feedback received.
We sincerely apologise for the inconvenience caused, our number one priority at the moment is resolving the current debit/billing errors and rest assured this will be resolved by the end of the month.
We can confirm that a refund amounting to R1027.00 has been initiated for yourself and will be received by the end of the week.
Once again we apologise for the trouble and corrective actions have been implemented.
Regards
GetSavvi Team