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1 reviews | Active since Nov 2019
14 Nov 2019, 12:56
LAIRS
OMG I REALY REGRET JOINING GETSAVVI,, SO I GOT A EMAIL FROM THEM LAST WEEK STATING THAT MY PREMUIM HAS BEEN PAID AND THE MY PLAN IS ACTIVE THAN BOOM OUT OF THE BLUE TODAY I GOT A MAIL FROM THEM STASTING MY PREMUIM IS SUSPENDED DUE TO PAYMENT, WHAT THE HELL I GAVE YOULL MY ACCOUNT DETAILS FOR A REASON DO YOULL THINK I JUST HAND OUT MY ACCOUNTS DETAILS JUST BECAUSE,,,THATS PATHETIC!!!!!!!! WHAT IS GOING TO HAPPEN NOW SINCE YOULL DONT DO YOULL PART???????? I WILL CANCEL AND I WANT MY REFUND BECAUSE I HAVE SO MUCH ON MY PLATE I DONT HAVE TIME TO DEAL WITH SUCH????GET BACK TO ME ASAP,, I SHOULD HAVE KNOWN BETTER
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Getsavvi Health's replyOfficial
15 Nov 2019, 09:29 Good day Marcia,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
Regards,
Fabian Williams
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
Regards,
Fabian Williams
Getsavvi Health's reply15 Nov 2019, 09:29
Official
Good day Marcia,
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
Regards,
Fabian Williams
We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.
Regards,
Fabian Williams