****ing Useless ,... look for a new medical Aid

Item: Getsavvi Health
Rating: 1
Author: Gerrit R

I wish there was a minus star option. we were told the moon and the stars when signing up. we have been paying for a year before using any of there services. once we used it NO medication was covered and we were told xrays would be covered and ****ING NOT . Claims are a nightmare because what they keep telling me is the documents is unclear.

Helpful (0)

Replies (2)

Getsavvi Health's replyOfficial

04 Nov 2022, 16:19

Good day Gerrit

We hereby confirm receipt of your complaint

Kindly note, the matter is currently being investigated and feedback will be provided soon.

Regards
Lesley on behalf of GetSavvi Health

Getsavvi Health's reply04 Nov 2022, 16:19

Official

Good day Gerrit

We hereby confirm receipt of your complaint

Kindly note, the matter is currently being investigated and feedback will be provided soon.

Regards
Lesley on behalf of GetSavvi Health

Getsavvi Health's replyOfficial

08 Nov 2022, 14:16

Good day Gerrit

Kindly note, we have attempted to contact you telephonically without success.

We have responded to you via email on the 07-11-2022 with feedback and information around the acute medication benefit and the Feel Better Fast voucher Pharmacy benefit which work differently.

Please respond to the email in question should you have any further concerns or questions and we will be happy to assist.

Regards
Siddeeq on behalf of GetSavvi Health

Getsavvi Health's reply08 Nov 2022, 14:16

Official