GETSAVVI - useless, fedup

I am a very unhappy customer, I've been with Get savvi for more than a year and my Husband has been with them even longer and the comunication and service is terrible. When my daughter fell ill in January 2024, I phoned Get savvi for authorization to take her hospital as her blood pressure was extremely low, They told me I can phone the ambulance to take her to medi clinic, so I phoned the ambulance, only to get to the hospital and were told that we have to pay and then claim back from GetSavvi. Now who have R10000 laying around 8 o clock at night????? Had to make a plan. Claim submitted, only part of it were payed back to us. 3 weeks ago, my husband fell ill with the swine flu, had to pay the dr out of our pocket, due to the fact that GETSAVVI DID NOT PAY OUR DR for the last 6 visists ( last payment was in Nov 2023)........... My dr also fedup with them, he also informed us that he will no longer take clients from GetSavvi. So what now?????? I canceled my policy with the with immediate effect. THEY ARE USELESS !!!!!!!!!!!!!!