aC
andre C
1 reviews | Active since Jul 2020
05 Oct 2022, 11:19
Getsavvi - think again
Pathetic services from getsavvi 01/10/2022 I had a heart attack was rushed to hospital they refused to pay. I had pay R12000 Today 04/10/2022 I was refferd to a cardiologist, and yet again they cannot assist me so what is the point of this service if they cannot assit you with anything. Very poor client services. Getsavvi dont waste your time getting this service. I will be canceling my service with you poeple .
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Replies (5)0
Replies (5)
Getsavvi Health's replyOfficial
06 Oct 2022, 08:45Good day Mr Coetzee
We hereby confirm receipt of your complaint.
Kindly provide your policy details, preferably your policy number as we are unable to locate your policy using the details provided.
Regards
GetSavvi Health
We hereby confirm receipt of your complaint.
Kindly provide your policy details, preferably your policy number as we are unable to locate your policy using the details provided.
Regards
GetSavvi Health
Getsavvi Health's reply06 Oct 2022, 08:45
Official
Good day Mr Coetzee
We hereby confirm receipt of your complaint.
Kindly provide your policy details, preferably your policy number as we are unable to locate your policy using the details provided.
Regards
GetSavvi Health
We hereby confirm receipt of your complaint.
Kindly provide your policy details, preferably your policy number as we are unable to locate your policy using the details provided.
Regards
GetSavvi Health
aC
andre C's updateReviewer Update
06 Oct 2022, 11:47GS700739
aC
andre C's update06 Oct 2022, 11:47
Reviewer Update
GS700739
Getsavvi Health's replyOfficial
06 Oct 2022, 12:03Good day Mr Coetzee
Thank you for the details provided.
Kindly note, the option you selected at point of Sale does not include Hospital benefits and therefore any treatment required in hospital will not be covered on your plan. Should you wish to have hospital benefits added to your policy the cost would be R1 038.00 per month for 2022 for you and your family, this would give you access to hospital benefits, an amount of R160 000 for accident cases, an amount of R7 500 for casualty cases for minor injuries and lastly an amount of R21 000 for stabilisation in the even of a heart attack or stroke etc (the stabilisation benefit does not include admission to hospital)
GetSavvi Health provides members with affordable healthcare and access to all day to day, basic needs and hospital benefits are dependent on your chosen plan. GetSavvi Health does not provide benefit for specialist visits out of hospital.
We trust you find the above in order
Regards
Siddeeq on behalf of GetSavvi Health
Thank you for the details provided.
Kindly note, the option you selected at point of Sale does not include Hospital benefits and therefore any treatment required in hospital will not be covered on your plan. Should you wish to have hospital benefits added to your policy the cost would be R1 038.00 per month for 2022 for you and your family, this would give you access to hospital benefits, an amount of R160 000 for accident cases, an amount of R7 500 for casualty cases for minor injuries and lastly an amount of R21 000 for stabilisation in the even of a heart attack or stroke etc (the stabilisation benefit does not include admission to hospital)
GetSavvi Health provides members with affordable healthcare and access to all day to day, basic needs and hospital benefits are dependent on your chosen plan. GetSavvi Health does not provide benefit for specialist visits out of hospital.
We trust you find the above in order
Regards
Siddeeq on behalf of GetSavvi Health
Getsavvi Health's reply06 Oct 2022, 12:03
Official
Good day Mr Coetzee
Thank you for the details provided.
Kindly note, the option you selected at point of Sale does not include Hospital benefits and therefore any treatment required in hospital will not be covered on your plan. Should you wish to have hospital benefits added to your policy the cost would be R1 038.00 per month for 2022 for you and your family, this would give you access to hospital benefits, an amount of R160 000 for accident cases, an amount of R7 500 for casualty cases for minor injuries and lastly an amount of R21 000 for stabilisation in the even of a heart attack or stroke etc (the stabilisation benefit does not include admission to hospital)
GetSavvi Health provides members with affordable healthcare and access to all day to day, basic needs and hospital benefits are dependent on your chosen plan. GetSavvi Health does not provide benefit for specialist visits out of hospital.
We trust you find the above in order
Regards
Siddeeq on behalf of GetSavvi Health
Thank you for the details provided.
Kindly note, the option you selected at point of Sale does not include Hospital benefits and therefore any treatment required in hospital will not be covered on your plan. Should you wish to have hospital benefits added to your policy the cost would be R1 038.00 per month for 2022 for you and your family, this would give you access to hospital benefits, an amount of R160 000 for accident cases, an amount of R7 500 for casualty cases for minor injuries and lastly an amount of R21 000 for stabilisation in the even of a heart attack or stroke etc (the stabilisation benefit does not include admission to hospital)
GetSavvi Health provides members with affordable healthcare and access to all day to day, basic needs and hospital benefits are dependent on your chosen plan. GetSavvi Health does not provide benefit for specialist visits out of hospital.
We trust you find the above in order
Regards
Siddeeq on behalf of GetSavvi Health
aC
andre C's updateReviewer Update
06 Oct 2022, 17:42That is not was expailned to please have a consultant conctact me for a cancelation
aC
andre C's update06 Oct 2022, 17:42
Reviewer Update
That is not was expailned to please have a consultant conctact me for a cancelation
Getsavvi Health's replyOfficial
07 Oct 2022, 15:25Good day Mr Coetzee
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via email.
We confirm that all concerns raised were addressed.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via email.
We confirm that all concerns raised were addressed.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
Getsavvi Health's reply07 Oct 2022, 15:25
Official
Good day Mr Coetzee
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via email.
We confirm that all concerns raised were addressed.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via email.
We confirm that all concerns raised were addressed.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team