MB
Marius B

1 reviews | Active since Feb 2012

05 Feb 2022, 12:38

Getsavvi poor service

Not happy with Pharmacies always off line. Of the only 2 pharmacies in our area we could not get our prescription meds from both due to system issues.

Why do I pay so much money but the service We recieve is worth a quarter of what we pay for.

0
Replies (2)
Getsavvi Health
Getsavvi Health's reply07 Feb 2022, 14:06
Official
 Good day  Marius Botha , 

We apologise for the frustrating experience you've had and  confirm receipt of your Hello Peter review, we are currently
investigating the matter and will provide feedback soonest.

 Regards
 GetSavvi Team 
 

Getsavvi Health
Getsavvi Health's reply07 Feb 2022, 16:18
Official
Good day Mr Botha

We have attempted to contact you telephonically without success

Kindly provide the details of the relevant pharmacies in question in order to have the matter investigated and escalated accordingly. In addition please confirm if you were attempting to obtain scripted medication after receiving a script from a network GP?

In cases where pharmacies are experiencing system issues this is unfortunately unforseen and unplanned however should this be a regular issue we will ensure the matter is addressed accordingly.

Regards
GetSavvi Health