PN
Portia N

1 reviews | Active since Feb 2013

18 Oct 2017, 11:40

GetSavvi Health are ******

Joined this no good health insurance towards my pay day in September. The consultant told me that they will debit the first installment then I will get my card first week of October. First debit order went through. My card, no were to be seen, no delivery no document sent no emails sent to me. I decided to call this people and now the second consultant told me a different story "Mam you will receive your card during your first month after the first installment has gone through". I waited and I waited now next week I am getting my second payment, and no card no confirmation email no documents. Tried calling their number no one answer. I am surely going to put a stop order for these ******. Thought I had made a good decision, but these small companies are just NOT to be Trusted... I am in the process of suing them for taking my money and not meeting their promise. Enough!!!

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Replies (1)
Getsavvi Health
Getsavvi Health's reply18 Oct 2017, 11:48
Official

Good day

We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.

Regards

Fabian Williams