JE
Johny E
1 reviews | Active since Jan 2020
29 Jan 2020, 17:57
Get savvy poor service
GET savvy increase my tariffs without any form of communication during the December period. Now they've double debited me . I am leaving this unprofessional medical scheme.also they made you pay for emergency services which is included in the package.
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Replies (2)
Getsavvi Health's replyOfficial
03 Feb 2020, 14:48Good day Johny,
We apologise for the experience you have had with us and we have embarked on an internal investigation in order to resolve your concerns. We will be interacting with you shortly via telephone to provide you with feedback.
Kind regards Fabian Williams
We apologise for the experience you have had with us and we have embarked on an internal investigation in order to resolve your concerns. We will be interacting with you shortly via telephone to provide you with feedback.
Kind regards Fabian Williams
Getsavvi Health's reply03 Feb 2020, 14:48
Official
Good day Johny,
We apologise for the experience you have had with us and we have embarked on an internal investigation in order to resolve your concerns. We will be interacting with you shortly via telephone to provide you with feedback.
Kind regards Fabian Williams
We apologise for the experience you have had with us and we have embarked on an internal investigation in order to resolve your concerns. We will be interacting with you shortly via telephone to provide you with feedback.
Kind regards Fabian Williams
Getsavvi Health's replyOfficial
15 Feb 2020, 12:39 Good day Johny,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
Getsavvi Health's reply15 Feb 2020, 12:39
Official
Good day Johny,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team