ZC
Zandre C
1 reviews | Active since Jun 2019
31 Jul 2019, 11:13
Get Savvi Health - no prospects for better
Back at it again. Only when you complain on a large scale do they address the issues you have. The policy document should state what happens in case of anything. In this case I want to cancel , but I have to wait days before it actually happens and now I'm told I was meant to do it 14 days prior although it does not mention this in the policy document. So sick and tired of this people. Up &down and I just want to not be the medical fund anymore.
People please choose wisely. Get savvi is not a wise choice.
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Getsavvi Health's replyOfficial
05 Aug 2019, 15:51Good day Zandre,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received. We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team
Getsavvi Health's reply05 Aug 2019, 15:51
Official
Good day Zandre,
Thank you for your feedback.
We would like to sincerely apologise for the delayed response to your comments on this platform regarding the service and experience you have received. We confirm that all concerns raised were addressed via telephone/email correspondence outside this platform.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Fabian Williams, on behalf of the GetSavvi Customer Service Team