Get Savvi has become a pain of late, so not worth it anymore

Once again Get savvi health has become a major problem, what's the point u pay So much for medical Insurance unlimited and they are so damn useless can't help you, think u have time for games to go to a doctor.. They want to issue u a feel good voucher to go see a pharmacy really Get Savvi is this what your business has come to what a f joke.. You people think we have time to play with our sickness also that of our kids, use are seriously unreliable all use do is take our money but when help is needed you guys are pathetic.. SANDRA WAS THE LADY THAT MYSELF AND MY HUSBAND HAVE SPOKEN TO... and yes I will take it further as on hello Peter coz use can't get it over your thick skull, infact u ppl don't evens let your clients know that things has change but yet you ppl refuse to give us pre authorizations but take our money for that suppose to be unlimited GP.. I just cannot for the life of me understate WHAT A WAIST OF TIME. After all these years that I have Get Savvi and now they become a problem lol I'm stunned.