1 reviews | Active since Oct 2016

04 May 2018, 10:34

Get Savvi Exposed

Ms Kruger was admitted to hospital the Glynnwood in December 2017, after a 3 hour struggle I managed to get a guarantee of payment from ER 24 for an amount of R55 000. Shockingly we got a call in April from Yashmeen stating that Ms Kruger will be blacklisted if her account is not settled, Yashmeen had been dealing with a lady with the name of Samantha Hall at ER24. I phoned her on the 18th of April, apparently they were busy with year end, in my mind this doesn't make sense because this account was due in December. She "apparently had a meeting with the accountant that afternoon", as she is the Fund Manager. She was going to phone me back the following day, this obviously never materialised and after several attempts I only Managed to get hold of Samantha Hall on the 4th of May. Now the accountants are moving offices and I don't know what else. In the interim Ms Kruger getting calls and calls about being blacklisted.

I phoned in as a 3rd party wanting to get a quote and some details regarding this medical insurance get savvi and spoke to Kelly, so policy states that the account should've been settled NO LATER THAN 2 WEEKS after GOP. In our Conversation Kelly said that should we need a copy of the phone call it can be provided but yet nothing was received.

In conclusion I can not understand how they sell this nonsense to the public have an FSB number but there is nothing ethical about this scheme. Ms Kruger is now about to be blacklisted because of all of this. If I don't have this account settled before 11 May, the complaint will be escalated to the Ombudsman and detailed statement will be sent to Carte Blanche hoping they can reveal get savvi and help anyone else not to fall for this **** insurance.

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Replies (1)
Getsavvi Health
Getsavvi Health's reply23 May 2018, 09:36
Official

Good day,

We apologise for the frustrating experience Ms Kruger has had and we'd appreciate the opportunity to turn this around with you. We've been in contact with ER24 and have a solution for her.

We will make contact with her today to provide feedback.

Regards,

Fabian Williams