TS
Tanya S

1 reviews | Active since Dec 2018

14 Jan 2020, 13:21

Get Savvi

My debit order increased with an annual increase of 10.9% with an additional compulsory amount of R45 per month for the birth of a child. I contacted them to explain I am too old to have a child and not going to and was told it is automatically included and cannot be taken off! This amount should be an option, I find this totally unacceptable, they are robbing the public!

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Replies (1)
Getsavvi Health
Getsavvi Health's reply15 Feb 2020, 12:44
Official
 Good day Tanya, 

We would like to sincerely apologise for the experience you’ve had with GetSavvi Health. 

Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email. 

We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders. 

Thank you for your understanding during this resolution process. 

Should you have any further concerns, please contact us via email or telephone. 

Once again, please accept our apologies for the service that you have received. 

Kind regards 

GetSavvi Team