sA
simone A
1 reviews | Active since Dec 2014
09 Sept 2022, 09:19
FALSE ADVERTISING WRT SUPPOSED CHRONIC MEDICATION TO ALL FAMILY
False Advertising on website with regards to all members being able to enjoy chronic medication and when calling the call centre tells only main member can, but website says you and your famly
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Replies (2)
Getsavvi Health's replyOfficial
09 Sept 2022, 10:41Good day Simone
We hereby confirm receipt of your complaint
Kindly note, the matter is currently being investigated and feedback will be provided soon.
Regards
Siddeeq on behalf of GetSavvi Health
We hereby confirm receipt of your complaint
Kindly note, the matter is currently being investigated and feedback will be provided soon.
Regards
Siddeeq on behalf of GetSavvi Health
Getsavvi Health's reply09 Sept 2022, 10:41
Official
Good day Simone
We hereby confirm receipt of your complaint
Kindly note, the matter is currently being investigated and feedback will be provided soon.
Regards
Siddeeq on behalf of GetSavvi Health
We hereby confirm receipt of your complaint
Kindly note, the matter is currently being investigated and feedback will be provided soon.
Regards
Siddeeq on behalf of GetSavvi Health
Getsavvi Health's replyOfficial
09 Sept 2022, 13:50Good day Simone
The section of the GetSavvi Health website in question currently provides a summary of the available benefits to you, the main member, and your family. It includes benefits such as Unlimited GP visits/consultations, Basic and emergency dentistry, X-rays, Blood tests, Chronic and acute medication, Maternity
The Chronic benefit is limited to You the main member, and the Maternity benefit is limited to You the main member or your spouse
We do however thank you for bringing this to our attention, the matter has been escalated in order to update aforementioned portion of the website and we apologize for any confusion and/or inconvenience caused as a result of this matter.
Regards
Siddeeq on behalf of GetSavvi Health
The section of the GetSavvi Health website in question currently provides a summary of the available benefits to you, the main member, and your family. It includes benefits such as Unlimited GP visits/consultations, Basic and emergency dentistry, X-rays, Blood tests, Chronic and acute medication, Maternity
The Chronic benefit is limited to You the main member, and the Maternity benefit is limited to You the main member or your spouse
We do however thank you for bringing this to our attention, the matter has been escalated in order to update aforementioned portion of the website and we apologize for any confusion and/or inconvenience caused as a result of this matter.
Regards
Siddeeq on behalf of GetSavvi Health
Getsavvi Health's reply09 Sept 2022, 13:50
Official
Good day Simone
The section of the GetSavvi Health website in question currently provides a summary of the available benefits to you, the main member, and your family. It includes benefits such as Unlimited GP visits/consultations, Basic and emergency dentistry, X-rays, Blood tests, Chronic and acute medication, Maternity
The Chronic benefit is limited to You the main member, and the Maternity benefit is limited to You the main member or your spouse
We do however thank you for bringing this to our attention, the matter has been escalated in order to update aforementioned portion of the website and we apologize for any confusion and/or inconvenience caused as a result of this matter.
Regards
Siddeeq on behalf of GetSavvi Health
The section of the GetSavvi Health website in question currently provides a summary of the available benefits to you, the main member, and your family. It includes benefits such as Unlimited GP visits/consultations, Basic and emergency dentistry, X-rays, Blood tests, Chronic and acute medication, Maternity
The Chronic benefit is limited to You the main member, and the Maternity benefit is limited to You the main member or your spouse
We do however thank you for bringing this to our attention, the matter has been escalated in order to update aforementioned portion of the website and we apologize for any confusion and/or inconvenience caused as a result of this matter.
Regards
Siddeeq on behalf of GetSavvi Health