MM
Morne M

1 reviews | Active since Jan 2013

03 Dec 2015, 12:52

DONT GET CAUGHT

THIS IS THE WORST COMPANY EVER.THE DOCKERS ON THE LIST CHANGE EVERY TIME .MY SON WENT TO THE ER FOR STICHES AND THE NEXT DAY I WANT TO CLAIM THEY REFUSE TO PAY THE CLAIM.

0
Replies (1)
Getsavvi Health
Getsavvi Health's reply03 Dec 2015, 13:37
Official
Hello morne.mouton,

As per your telephonic discussion with one of our claims consultants earlier today,
When you initially sign up with us you chose our Primary Care Plan (Does not include emergency and accidental hospital cover) and therefore the claim was rejected.

With regards to our doctors network, it gets updated on a month bases to add GP's or remove GP's as per their request. That is why it is important to confirm via our contact centre if a certain GP that you have not consulted before is still on the network.

Kind Regards
Fabian Williams