DISGUSTING SERVICE

Went to the doctor yesterday with a sick child, hot told by the receptionist after calling Get Savvy that my child has exhausted funds (despite being on an unlimited plan) Was given a reference number from Get Savvi

I then went to call and was made to listen to music without getting through to someone...got annoyed after close to 30 minutes (as this is a paid call)

I sent them an email to contact me back, as well aa wrote on their facebook pages (which only gave me automated reponces)

This morning i get a call from a guy who refused to give me his name and only reffered to himself as JP..he was sarcastic, rude and unhelpful....just said my plan still had allowances and denied that there was any attempt yesterday to use my allowances...i offered the reference number from yesterday which he just refuted and refused to note down....i put it in my bag as i was walking to work...then after he refuted it....he now wants me to reach my bag and search for the reference nunber again or he will drop the line on me...im asking him why he did not make a note of it when i initially gave him....unable to respond to his incompetence...he tells me he will drop the line on me snd he did....so now im facing an UNPAID SICK LEAVE at work....coz they tell me they have no records on their notes about an attempt made yesterday by the doctor's receptionist.....im disgusted...to top it all off I also get an SMS from pathcare lab asking for payment for my blood tests, saying i need to make inmediate payment...despite this being supposedly covered by get savvi....so they did nothing but caused me migranes