Disgusting employees and Services robbing consumers

Called up to get authorization for a gp visit got through the first time around got a code to which the lady didn't ch3 k if the doctor is apart of the scheme anymore then got to the doctor to be told his not apart of it. Called back to speak to a horrible woman by the name of Sandra grunt or brunt who is based in Capetown and was rude as hell told me I must stay with the pain until the tram is open tomorrow which I don't get told when they need my money! Which call center does not work under management as per her she does not have a manager! Sarcastic rude and insensitive if I knew there where so many hidden factors with get savvi I would have never joined...... Don't say unlimited doctors visits then we have to call and get authorization to see a doctor and then the place is closed so we have to suffer in pain even tho the doctors surgery is open......... I'm canceling this **** service ASAP