LZ
Lee Z
1 reviews | Active since Jul 2018
09 Jun 2022, 10:05
Disappointed by all the misinformation
Very disappointing experience with this "medical insurance" If you don't cancel within 30days of signing up and you decide to cancel because you find out that they don't cover a certain procedure, they refuse to refund the monthly amounts that they have deducted. So they have taken money for 2 months now and my membership only becomes active on the 1st of July. So what did I pay for if I still can't go see a doctor till after the 1st of July???
Helpful (0)
Replies (1)0
Replies (1)
Getsavvi Health's replyOfficial
14 Jun 2022, 13:43Good day Mr Zurcher
Thank you for the feedback received.
Kindly note, all clients have a 30 day cooling off period, meaning members have a 30 day period from sign up to request a cancellation and obtain a refund for premiums paid.
All clients will have a standard 3 month waiting period for day to day benefits, unless proof of previous cover is provided which indicates the member had access to the same day to day benefits, in this case the waiting periods will be waivered. Waiting periods are standard procedure.
GetSavvi Health provides affordable cover for basic needs as well as emergency needs along with additional value added benefits.
We trust you find the above in order.
Regards
Siddeeq on behalf of GetSavvi Health
Thank you for the feedback received.
Kindly note, all clients have a 30 day cooling off period, meaning members have a 30 day period from sign up to request a cancellation and obtain a refund for premiums paid.
All clients will have a standard 3 month waiting period for day to day benefits, unless proof of previous cover is provided which indicates the member had access to the same day to day benefits, in this case the waiting periods will be waivered. Waiting periods are standard procedure.
GetSavvi Health provides affordable cover for basic needs as well as emergency needs along with additional value added benefits.
We trust you find the above in order.
Regards
Siddeeq on behalf of GetSavvi Health
Getsavvi Health's reply14 Jun 2022, 13:43
Official
Good day Mr Zurcher
Thank you for the feedback received.
Kindly note, all clients have a 30 day cooling off period, meaning members have a 30 day period from sign up to request a cancellation and obtain a refund for premiums paid.
All clients will have a standard 3 month waiting period for day to day benefits, unless proof of previous cover is provided which indicates the member had access to the same day to day benefits, in this case the waiting periods will be waivered. Waiting periods are standard procedure.
GetSavvi Health provides affordable cover for basic needs as well as emergency needs along with additional value added benefits.
We trust you find the above in order.
Regards
Siddeeq on behalf of GetSavvi Health
Thank you for the feedback received.
Kindly note, all clients have a 30 day cooling off period, meaning members have a 30 day period from sign up to request a cancellation and obtain a refund for premiums paid.
All clients will have a standard 3 month waiting period for day to day benefits, unless proof of previous cover is provided which indicates the member had access to the same day to day benefits, in this case the waiting periods will be waivered. Waiting periods are standard procedure.
GetSavvi Health provides affordable cover for basic needs as well as emergency needs along with additional value added benefits.
We trust you find the above in order.
Regards
Siddeeq on behalf of GetSavvi Health