rr
r-louwrens r-louwrens

1 reviews | Active since Oct 2016

17 Mar 2017, 09:53

Diabetics Stay Away (Read review and be informed)

<p>A couple of month’s back we was shopping around for a general plan, something that will also help with me being Diabetic. We then got in contact with GetSavvi and all looked good. Enquired about my condition and whether or not my insulin will be covered by this. There was a waiting period for this (which is understandable), HOWEVER the waiting period expired, only to find out then that they only cover Novorapid or Humalog (both short acting insulin) and they do not cover Humalin or Novolin which one needs during the night to keep your sugar stable. Calling their call centre about this they just said, sorry, we do not cover any other insulin except the mentioned two, any other medicine required would be for your own expense. If I knew this, they I would have never joined, because if I leave now and search for something else there will be another waiting period. I feel misinformed and taken advantaged off.</p> <p>So diabetics, see this as a little inside as to how bad GetSavvi is when it comes to your condition, My advice, go somewhere else, sat clear of them.</p>

0
Replies (2)
Getsavvi Health
Getsavvi Health's reply17 Mar 2017, 10:17
Official

Good day,

Thank you for posting and advising us of the problem you have experienced. Please accept our apologies for the disappointing experience and any inconvenience caused. We will be taking your requirements into account and will be escalating this to our service providers to consider adding it to our formulary.

We will be in contact with you once we have feedback.

Kind Regards,

Fabian Williams

rr
r-louwrens r-louwrens's update18 May 2017, 10:16
Reviewer Update

No feedback, no nothing. Stay clear people, be informed :)