AC
Alicia C
1 reviews | Active since Oct 2019
12 Feb 2020, 10:18
DEBIT ORDER - WRONG AMOUNT.
I have been trying to get hold of someone at GETSAVVI the number that is on the internet and on your Card does NOT WORK. You only receive a letter saying that the wrong amount has been debited from your account. BUT NO COMMUNICATION on when the money will be paid back. Nov: R706.00 was taken Dec:R706.00 was taken.... thinking ok what the hell... I CANT GET HOLD OF ANYONE... THEN... JAN 2020 -DEBIT of R1412.00 goes off WHAT THE HELL.... AND STILLL no one gets back to you. I Have even phoned BLACKBIRD... to see if they can help me. I want to know when my money will be paid back into my account... and why this has happened. This is the 12th Feb already... I want my money bac*****!!~!!!!!!!!!
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Getsavvi Health's replyOfficial
17 Feb 2020, 12:31Good day Alicia,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved on the 12 February 2020. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved on the 12 February 2020. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
Getsavvi Health's reply17 Feb 2020, 12:31
Official
Good day Alicia,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved on the 12 February 2020. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved on the 12 February 2020. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team