MG
Mila G
1 reviews | Active since Jan 2020
28 Jan 2020, 09:12
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I took getsavvi health plan last year January I had no problems I have been paying R250 since the name change I have requested last year December on the 15th of December 2019to cancel my policy I haven't receive any response..today on the 28th of January they have debt R 644 without my consent. I have tried calling the call center to my surprise they couldn't assist me ..what kind of business is this .... this is fruad .I have never experience such poor service..
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Getsavvi Health's replyOfficial
15 Feb 2020, 12:40 Good day Mila,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
Getsavvi Health's reply15 Feb 2020, 12:40
Official
Good day Mila,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team