LA
Lindsay A
1 reviews | Active since Feb 2019
29 Jan 2020, 10:58
Claims suck @ss!!!!!
I have claims done in october and november 2019 that have now been decline in the past couple days. How in the hell can a company only process claims now for **** done last year. Now you want me to pay for the services after I've been paying you. It is not my fault that your company has a backlog and now you making this problem min. Please have this sorted out or further action will be taken
Helpful (0)
Replies (3)0
Replies (3)LA
Lindsay A's updateReviewer Update
29 Jan 2020, 11:43***
LA
Lindsay A's update29 Jan 2020, 11:43
Reviewer Update
***
Getsavvi Health's replyOfficial
07 Feb 2020, 12:06Good day Lindsay
We have emailed the relevant remittance advice to yourself as proof of payment towards the claims in question.
Regards
GetSavvi Team
We have emailed the relevant remittance advice to yourself as proof of payment towards the claims in question.
Regards
GetSavvi Team
Getsavvi Health's reply07 Feb 2020, 12:06
Official
Good day Lindsay
We have emailed the relevant remittance advice to yourself as proof of payment towards the claims in question.
Regards
GetSavvi Team
We have emailed the relevant remittance advice to yourself as proof of payment towards the claims in question.
Regards
GetSavvi Team
Getsavvi Health's replyOfficial
15 Feb 2020, 12:40 Good day Lindsay,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
Getsavvi Health's reply15 Feb 2020, 12:40
Official
Good day Lindsay,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team