LL
Luyanda L
1 reviews | Active since Oct 2021
20 Oct 2021, 16:49
Canceling my contract.
I've been a member for a year and a few months paying R894pm never ever I had skipped payment. Recently I visited my GP and was diagnosed as stressed. When my GP tried to claim through GettSavvi they were they don't cover stress-related visits. Now bear in mind I was not informed of any of this. Nothing in my mandate/ contract states this and now all of sudden I have to pay for the visit at GP and still pay my premium at the end of the month how is that fair. You guys sell us a whole lot of bull**** when you want us to join and never tell us the fine of whatever plan we joining. I'm canceling my contract with you. This is ****ed up I can't be ill-treated like this.
Helpful (0)
Replies (2)0
Replies (2)Getsavvi Health's replyOfficial
21 Oct 2021, 08:38Good day Luyanda,
Thank you for your feedback.
We hereby confirm receipt of your Hello Peter review.
We apologise for the experience you have had with us and would like to advise you that we
We hereby confirm receipt of your Hello Peter review.
We apologise for the experience you have had with us and would like to advise you that we
are currently investigating the matter and will provide feedback soonest.
Regards
GetSavvi Team
Regards
GetSavvi Team
Getsavvi Health's reply21 Oct 2021, 08:38
Official
Good day Luyanda,
Thank you for your feedback.
We hereby confirm receipt of your Hello Peter review.
We apologise for the experience you have had with us and would like to advise you that we
We hereby confirm receipt of your Hello Peter review.
We apologise for the experience you have had with us and would like to advise you that we
are currently investigating the matter and will provide feedback soonest.
Regards
GetSavvi Team
Regards
GetSavvi Team
Getsavvi Health's replyOfficial
25 Oct 2021, 15:51 Good day Mr Liwani
With regards to the Hello Peter complaint received
We have attempted to contact you telephonically, we have however spoken with Fundiswa
We have provided feedback via email regarding your claim in question, we have agreed to resubmit the claim for payment, please view your emails for further information.
Regards
GetSavvi Health
Regards
GetSavvi Health
Getsavvi Health's reply25 Oct 2021, 15:51
Official
Good day Mr Liwani
With regards to the Hello Peter complaint received
We have attempted to contact you telephonically, we have however spoken with Fundiswa
We have provided feedback via email regarding your claim in question, we have agreed to resubmit the claim for payment, please view your emails for further information.
Regards
GetSavvi Health
Regards
GetSavvi Health
