Cancelation

Item: Getsavvi Health
Rating: 1
Author: Simon M

i tried to cancel my policy by emails & WhatsApp they keep saying they don't get the message .but continuing debating my money when call asking for refund they say the company policy doesn't allow refund if no massage. When you block debit they change the reference to access your money from account.

Helpful (0)

Replies (2)

Getsavvi Health's replyOfficial

01 Dec 2023, 07:44

Good day Simon

We hereby confirm receipt of your complaint.
We sincerely apologize for any inconvenience you may have experienced.
Kindly note, the matter is currently being investigated and feedback will be provided soon.

Regards
Lesley on behalf of GetSavvi Health

Getsavvi Health's reply01 Dec 2023, 07:44

Official

Getsavvi Health's replyOfficial

06 Dec 2023, 14:31

Good day Simon

Due to the confidentiality of the information provided, we have responded to you privately via , telephone on the 30-11-2023 to provide you with feedback.

Thank you for giving us the opportunity to resolve your concerns.

Should you have any further concerns, please contact us via email or telephone.

Lesley on behalf of GetSavvi Health.

Getsavvi Health's reply06 Dec 2023, 14:31

Official

Good day Simon

Due to the confidentiality of the information provided, we have responded to you privately via , telephone on the 30-11-2023 to provide you with feedback.

Thank you for giving us the opportunity to resolve your concerns.

Should you have any further concerns, please contact us via email or telephone.

Lesley on behalf of GetSavvi Health.