1 reviews | Active since Jun 2015
Bad getsavvi. 10 million.times over
Bad bad bad for.how many times.since Jan 2020 they said my wife terminated benefits. They said they sorted that out. We placed a number of complaints on hellopeter about them. Simple example. Wife called and they sent email saying she is in good standing and chronic will be paid. She can go to medi rite pharmacy and get medication. Got to medi rite - they say sorry.benefit/ member being terminated. I can mention.a lot other examples. What happened now? Daughter het to go to a dr g young on 19 August. Wife called getsavvi and they confirmes they will pay. Now we got notification saying member terminated. They are the worse company ever. They say one thing but does another. They always also comes with the story that the dr asked more than the agreed tariff. I do not believe that a dr having a contract with getsavvi,will ask more than what he agreed with them.
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Thank you for your feedback.
We apologise for the experience you have had with us and would like to advise you that we have embarked on an internal investigation in order to resolve your concerns. We will be interacting with you shortly via telephone/email correspondence to provide you with feedback.
Be assured of our commitment to providing you with feedback and resolving your concerns.
Should you have any further concerns, please do not hesitate to contact us on *** or via email on ***.
Once again, please accept our apologies for the service that you have received.
Kind regards
Chandre, on behalf of the GetSavvi Customer Service Team
