AS
Alexander S
1 reviews | Active since Jan 2020
31 Jan 2020, 07:32
Bad customer service
I have sent an email to them on the 20th of January regarding the steps i should follow since i have never used the insurance and is uncertain of how to do it. I did ask again and again.. I do get the confirmation email that they have recieved it but they simply just dont get back to me
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Replies (1)
Getsavvi Health's replyOfficial
15 Feb 2020, 12:38 Good day Alexander,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
Getsavvi Health's reply15 Feb 2020, 12:38
Official
Good day Alexander,
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team
We would like to sincerely apologise for the experience you’ve had with GetSavvi Health.
Due to the confidentiality of the information provided, we have responded to you privately via Hello Peter, telephone and/or email.
We confirm that all concerns raised were addressed and resolved. We also confirm that we have escalated your concerns and feedback to the relevant stakeholders.
Thank you for your understanding during this resolution process.
Should you have any further concerns, please contact us via email or telephone.
Once again, please accept our apologies for the service that you have received.
Kind regards
GetSavvi Team