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ESAU E
1 reviews | Active since Nov 2019
06 Nov 2019, 16:03
ANNOYED
i am so dissapointed with getbucks,,they deactivated my medical insurance with them after i gave them all my account details to debit everymonth now i get an email from them stateing that they did not receive payment???????? i dont get that after 2 month of debiting my account now you want to tell me you have receive payment,, i have send mails, called but not getting any assistance drom you guys?????????? SORT OUT YOUR MESS OR I WILL CANCEL EVERYTHING
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Getsavvi Health's replyOfficial
07 Nov 2019, 10:49Good day Marcia,
Thank you for posting and advising us of the problem you have been experiencing. Please accept our apologies for the disappointing experience and any inconvenience caused.
We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.
We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.
We will be in touch as soon as the necessary investigations have been done.
Regards,
Fabian Williams
Getsavvi Health's reply07 Nov 2019, 10:49
Official
Good day Marcia,
Thank you for posting and advising us of the problem you have been experiencing. Please accept our apologies for the disappointing experience and any inconvenience caused.
We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.
We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.
We will be in touch as soon as the necessary investigations have been done.
Regards,
Fabian Williams