CH
Chantell H

1 reviews | Active since Nov 2017

08 Nov 2017, 11:43

Account still not paid since 2016

Dr's bill still not paid since 2016, i have a lot of emails that backs this up. And NO feedbac**** Even though we had a Guarantee of payment letter. Im so tired of begging them to just settle this account!!!! So how does one get this solved!!!????

0
Replies (2)
Getsavvi Health
Getsavvi Health's reply09 Nov 2017, 11:57
Official

Good day,

Thank you for posting and advising us of the problem you have been experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this problem sorted out ASAP.

We will be in touch as soon as the necessary investigations have been done.

Ref: GS-Comp221

CH
Chantell H's update19 Dec 2017, 09:43
Reviewer Update
So you guys get back to me about settling my account ect ect, But now, on a new claim, after an email 27/11/2017 stating that the new claim will be settled next week thursday, which would be 07/12/2017, has also still not been settled... And now the account has been handed over... I really dont know any more!!!!!