3 Months and still no Membership Card

I joined Getsavvi Health in October 2015 - and my membership commenced November 2015. I have been following up on a number of accounts on when I can expect delivery of my membership cards. I have sent emails, phoned them and left messages for someone in Management to call me back - and I still have not received any feedback!<br> I find this to be extremely shocking and very bad customer service for a new member.<br> If, as a new client of Getsavvi Health is experiencing such problems just getting my membership cards - what kind of service am I going to expect with claims???<br> <br> I EXPECT a call back from someone in Management - I want to cancel my membership with Getsavvi Health as of immediate effect - and I WANT all my monthly premiums that I have paid refunded back to me A.S.A.P.!!!