VP
Vivegan P

1 reviews | Active since Mar 2009

11 Aug 2021, 14:16

Porr Customer Service

On 2 occasions I placed orders for off-set entrance door handles with different employees expecting them to contact me when they receive delivery. to my disappointment that did not happen. On both occasions the employees had the same excuse, "it just arrived". it was on the self to be sold??? an order that i placed. Is that their customer service???

0
Replies (1)
Gelmar
Gelmar's reply11 Aug 2021, 14:28
Official
Good afternoon Vivegan,

Thank you for your review.

Please accept our apologies for the poor service you have received from Gelmar.
We will contact you directly to get further details so that we can investigate the cause of this.

Again, please accept our sincerest apologies.

Kind regards,

The Gelmar Team