BC
Bronwyn C
1 reviews | Active since Dec 2023
27 Dec 2023, 16:38
Just unacceptable
Gelmar littlefalls, Roodepoort. In the 'bargain bin" - Stock not priced or coded...could not buy. Teller, shop assistant, manager AND checker at the door were rude VERY unprofessional. Spoke to each other insulting us in another language, ( all laughing) thinking we did not understand. Unfortunately for them, we are multilingual. Will not shop their again ( we've been shopping there almost weekly for the past couple of years. Unless yiu are okay with such derogatory and down right rude treatment, I Would NOT recommend!!
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Replies (1)Gelmar's replyOfficial
08 Jan 2024, 11:29Good morning Bronwyn,
Thank you for the review.
Please accept our apologies for the poor in store service you have received at the Littlefalls branch.
The area manger will be in contact with you shortly. We will review the video footage, and launch an investigation into this matter with urgency.
Kind regards,
The Gelmar Team
Thank you for the review.
Please accept our apologies for the poor in store service you have received at the Littlefalls branch.
The area manger will be in contact with you shortly. We will review the video footage, and launch an investigation into this matter with urgency.
Kind regards,
The Gelmar Team
Gelmar's reply08 Jan 2024, 11:29
Official
Good morning Bronwyn,
Thank you for the review.
Please accept our apologies for the poor in store service you have received at the Littlefalls branch.
The area manger will be in contact with you shortly. We will review the video footage, and launch an investigation into this matter with urgency.
Kind regards,
The Gelmar Team
Thank you for the review.
Please accept our apologies for the poor in store service you have received at the Littlefalls branch.
The area manger will be in contact with you shortly. We will review the video footage, and launch an investigation into this matter with urgency.
Kind regards,
The Gelmar Team
