KO
Karel O

1 reviews | Active since Sept 2021

03 Feb 2023, 16:49

Gelmar will not see me again

I went on Friday the 3rd of February 2023 to buy some *****s for a project. I arrive there at 16h01 and the person at the door screamed at me to tell me they are closed and that the cashiers are closed and when I looked in there was still customers at the till paying.she said to me can I not read on the door that they are closed. Will never ever buy there again and will also tell my friends of it.

0
Replies (1)
Gelmar
Gelmar's reply06 Feb 2023, 07:54
Official
Good day Karel,

Thank you for your review.

Please accept our apologies for the poor in store experience you received at our Bloemfontein store.
We will review the CCTV footage to investigate this, and will take the necessary action to improve our customer service.

Again, please accept our sincerest apologies.

Best regards,
The Gelmar Team