Gelmar Tokai: great service from Charlton

I recently needed a product (closet organizers) which were advertised at a special price the previous week already but just could not get to my favourite diy store ( Gelmar in Tokai) due to the Christmas rush.

I telephoned the store and was assisted by Charlton, who kindly promised to put two of these items aside for me. As promised, he had done so and more: when I eventually managed to visit the store, the items were invoiced and it was a matter of mere minutes when I was able to avoid yet another mad rush of shoppers.

A big thank you for the awesome service and for saving me money and lots of time to boot, Charlton, from Jo-Ann.