GELMAR Boksburg just don't do it. ***ist, slow, badly trained, insensitive and no retail etiquette.

As per my previous complaint. I was waiting for the security to finish with the gentleman. Which was taking like 5 min. I proceeded to the tills as they were just a couple of metres from the security person. There was no customers and no personnel at the tills so I started to wait for someone to come and help. After a long time a person appeared - according to him I needed to go give my parcel to security. The security could literally see me. The security could not come fetch my parcel after they wasted my time with the previous irate customer. I had to give them the parcel and wait another 5 min for it to be returned. A man came to the till where I was and just started to unpack his items. I pointed out that I have been waiting long for the cashiers to come and that I was there before him. He said ok they can help me first. But because my goods had to be given to the very unhelpful security person AKA packer - the cashier decided to start scanning the male customer's goods - not even asking me if it was ok to do so. The security could then suddenly bring my parcel the 2/3 metres back to the tills - but there is a catch - to the till where I was just bumped off by the male cashier and the male customer. Now already getting that warm feeling - I had to go to the next till. There was going to be more of this unprofessional help. This time there was 2 persons needed to do 1 return. Needless to say the counting got them all confused and the sizes. One counting one writing - still took them 10 min to sort it out. I was very upset that another customer was just pushed in front of me and no apologies, my items were handed to the wrong cashier , it takes 2 people 10 min to return 23 items. And the fact that although I was the customer first in line that I was just brushed aside (IS IT BECAUSE I AM A WOMAN???) and that I had to go to the next door till. Why could the man with his items not be told to go to the till next door. Anyhow I experienced the Gelmar employees as incredibly slow, discriminating and ***********. I do not see this branch being here long for they take forever to return a couple of things (8 of the same) another 4 of the same and another 4 of the same and 7 of the same. Anyhow pushing other customers in front of customers that was first in the qeue is so unacceptable. And then expecting the customer to be happy to go to another till. After they had been standing at empty tills for 10 minutes with no one in sight. Their security guard AKA packer was busy when I arrived. The person could have gone the 2 metres to the till to assist me and still have kept an eye on the door. I also know if you complain in the store the cashiers just slow down more. #GelmarBoksburgmustFALL