LY
Lulama Y

1 reviews | Active since Apr 2010

20 Sept 2021, 21:21

Covid protocols not comp****

I was returning extra stuff that I bought at gelmar centurion.to my surprise I was assisted by a security who had high fever and he was wearing a single layer buffer that was very wet on his nose.as he keeps on sniffing he touches his nose and touch the products and tough the paper work that I need to use.its very uncomfortable now with covid,as I m writing this review I m sneezing like hell. If I contracted covid through your employee I will really take this matter up

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Replies (1)
Gelmar
Gelmar's reply21 Sept 2021, 06:56
Official
Good morning Lulama,

Thank you for your review.

Please accept our apologies, it is not the responsibility of the security guard to assist with a return.
We will contact you directly for further information, which we will use in our internal invetigation.

Again, please accept our sincerest apologies.

Best regards,

The Gelmar Team