LY
Lulama Y
1 reviews | Active since Apr 2010
20 Sept 2021, 21:21
Covid protocols not comp****
I was returning extra stuff that I bought at gelmar centurion.to my surprise I was assisted by a security who had high fever and he was wearing a single layer buffer that was very wet on his nose.as he keeps on sniffing he touches his nose and touch the products and tough the paper work that I need to use.its very uncomfortable now with covid,as I m writing this review I m sneezing like hell. If I contracted covid through your employee I will really take this matter up
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Replies (1)Gelmar's replyOfficial
21 Sept 2021, 06:56Good morning Lulama,
Thank you for your review.
Please accept our apologies, it is not the responsibility of the security guard to assist with a return.
We will contact you directly for further information, which we will use in our internal invetigation.
Again, please accept our sincerest apologies.
Best regards,
The Gelmar Team
Thank you for your review.
Please accept our apologies, it is not the responsibility of the security guard to assist with a return.
We will contact you directly for further information, which we will use in our internal invetigation.
Again, please accept our sincerest apologies.
Best regards,
The Gelmar Team
Gelmar's reply21 Sept 2021, 06:56
Official
Good morning Lulama,
Thank you for your review.
Please accept our apologies, it is not the responsibility of the security guard to assist with a return.
We will contact you directly for further information, which we will use in our internal invetigation.
Again, please accept our sincerest apologies.
Best regards,
The Gelmar Team
Thank you for your review.
Please accept our apologies, it is not the responsibility of the security guard to assist with a return.
We will contact you directly for further information, which we will use in our internal invetigation.
Again, please accept our sincerest apologies.
Best regards,
The Gelmar Team
