ZM
Zodwa M

1 reviews | Active since Apr 2017

23 Apr 2023, 14:41

Centurion Service

Disappointing service, I bought organising containers and they don’t fit. Next day went back to exchange and I was told I must pay 15% handling fee. I told they I want to change and not refund I was told I can do what ever they don’t care. The level of disrespect was as if I stole the items. Centurion must really work on their service, its appalling. They don’t care about their customers.

0
Replies (1)
Gelmar
Gelmar's reply24 Apr 2023, 07:19
Official
Good morning Zodwa,

Thank you for your review.

Please accept our apologies for the poor in store experience you received at our Centurion store.
We will review the CCTV footage to investigate this, and will take the necessary action to improve our customer service.

Again, please accept our sincerest apologies.

Best regards,
The Gelmar Team 

Best regards,