AJ
Angelique J

1 reviews | Active since Feb 2021

06 Feb 2021, 13:25

Bad stag attitude

Cashier does not tell us to keep slip for door Put slip in wallet Have a full hand of items Get to security with hands full of items Security lady leans against trolley with a attitude and says SLIP WE AHOW HER WE ARE STRUGGLING WITH PARCELS AND AHE DOES NOT EVEN HELP. Nobody helps and there is no where to put parcels. We eventually through parcels on ground and your security still stood with an attitude. Won’t shop there again

0
Replies (1)
Gelmar
Gelmar's reply10 Feb 2021, 07:52
Official
Hello Angelique,

Thank you for your review.

We do apologise and please know that we are investigating this issue because as Gelmar, we strive for customer service excellence.

We do hope that you reconsider visiting our Boksburg store in the future.