KD
Ken D

1 reviews | Active since Nov 2019

03 Feb 2021, 08:24

Geforce/ Huge Telecom

We have been dealing with Geforce for more than a year, we were promised the same as what we had with telkom. 2 Lines, and internet @ a minimum of 10mbps. For 1 year we have tried to get our internet requirements met, and are consistently ignored, and they blame it on Rain. Not my problem. Our speed today is 0.1 mbps, as it is most days. Upload speed is 0. My business is suffering, There are no contactable email addresses that work. These guys are linked to Huge Telecom and they are just as bad.

0
Replies (2)
Geforce Communications
Geforce Communications's reply10 Feb 2021, 13:49
Official
Good day - We have recently overhauled our customer service operations and it will be our pleasure to assist you in resolving your issue. Please do get in touch with us at : ***. GeForce Communications Team

Best regards,

KD
Ken D's update12 May 2021, 15:54
Reviewer Update
We have had contact with your company representative, try as we might we can not get more that .1 download and 0 upload. After numerous complaints, I asked for the information about our lte connection with RAIN. I.e. The telephone number of the sim card , username and password. I would be happy to go to another service provider, where they provide SERVICE of some description..